When something breaks, we show up.

Kwik’s integrated service and support team keeps commercial hospitality equipment running across the Illawarra and South Coast. Fast response times, experienced technicians and no runaround — just reliable support when you need it most.

Everything after the sale.

Most equipment suppliers are done the moment the goods leave the warehouse. We’re not built that way. Our service arm is a core part of what Kwik does — because supplying great equipment means nothing if it’s not properly maintained and supported over the long term.

Equipment Servicing & Maintenance

Regular servicing extends the life of your equipment, reduces the risk of unexpected breakdowns and keeps your kitchen compliant. We offer scheduled maintenance plans tailored to your venue’s needs — so you’re not waiting for something to go wrong before you act.

Breakdown & Repair

When equipment fails mid-service, every minute counts. Our team responds fast, diagnoses the problem on-site and gets you back up and running as quickly as possible. We work across a wide range of commercial equipment brands, whether you purchased through us or not.

Cool-room & Freezer-room Hire

Need temporary refrigeration for an event, a fitout or while your coolroom or freezer-room is being repaired? We offer flexible coolroom & freezer-room hire options to keep your operation running without interruption. Short-term or long-term — we’ll work around your situation.

New Venue Fitouts & Consultation Starting from scratch?

We’ll walk you through the full equipment setup for your venue — layout planning, specification advice and sourcing — so you get it right the first time and avoid costly mistakes down the track.

Your team of hospitality experts

Our team has worked in, supplied and serviced hospitality venues for decades. When you deal with Kwik, you’re talking to people who’ve been behind the pass, on the floor and in the cool room. That experience shapes every recommendation we make.

Service Area

We're based in Wollongong and service venues across the Illawarra, South Coast and surrounding regions. Not sure if we cover your area? Give us a call - we'll be straight with you.

Response Times

We aim to respond to all service requests promptly. For urgent breakdowns, we offer priority callouts to get someone on-site as quickly as possible. We'll always give you an honest ETA - not a window that wastes your whole day.

Brands We Service

Our technicians are experienced across a wide range of commercial hospitality equipment brands including UNOX, Airex, Polar and more. If you're not sure whether we can help with your specific equipment, just ask.

Service Agreements

For venues that want certainty, we offer ongoing service agreements that cover scheduled maintenance, priority response and discounted call-out rates. One less thing to manage, one less bill to be surprised by.

No Jargon, No Runaround

When you contact us, you speak to someone who knows the equipment. We'll give you a straight answer on what's wrong, what it'll take to fix it and what it'll cost - before any work begins.